ABS and Aluminum Steel Medical Cart on Casters with A Full Range of Emergency Accessories

1. Is there a cost associated with molding? Is it possible to get a refund? How can I get a refund?

We will impose mold fees in the following scenarios: 1. No mold fee is charged for regular products; 2. Alteration requests are made by customers based on the original products. We will charge a mold fee according to the actual situation and refund once the order quantity agreed upon by both parties is reached; 3. Customers entrust us with the development of a new product. Those who hold a monopoly on the sales right must pay the mold fee. If customers are willing to split the sales right with us, the mold cost is paid according to the market size.

2. What sort of production management system is used?

Our company fully adheres to the ISO13485 quality management system, as well as the regulations, rules, and guidelines stipulated by Shanghai Municipal Food and Drug Administration. The factory employs an ERP management system that covers the whole manufacturing process, including orders, materials, equipment, production, process, quality, and warehousing. Additionally, intelligent manufacturing and digital information management are completely implemented.

3. What is the composition of your R&D team?

With strong technical research and development power, all internal research and development team members of the company are engineers with master's degree or above in corresponding fields. Additionally, we also have established industry-university-research cooperation with professors and experts from many universities and institutes such as Shanghai Jiaotong University, Shanghai University of Engineering Science and Tianjin Institute of Health Equipment.